City Wayfinding is part of

Our centralised, database-driven system

Building the basemap

We build seamless legible wayfinding basemaps to underpin all the city’s information needs, then help our customers manage and maintain their system.

The pedestrian wayfinding component requires a strategy for people movement, an architectural design and a location plan. We work with various specialists to develop this wayfinding masterplan, often in collaboration with local companies to strengthen the unique city brand of information.

A key part of the process is stakeholder engagement, where stakeholders are assembled from departments of transport, tourism and commerce, walking and cycling groups, experts in local heritage and likely end users of the maps such as universities, businesses and event venues. It is important to build a broad consensus and construct a process. We offer an online stakeholder collaboration tool to manage and track stakeholder input, feeding it through a validation process to the updated basemap.


We build our basemaps from municipal GIS, proprietary land use datasets, open data and create royalty free data from aerial and satellite imagery, often employing a blend of several sources. Whichever source is most suitable for each customer is validated and processed in order to fit City Wayfinding standards and specifications. Accuracy is ensured by field surveys, online research, cross referencing and stakeholder feedback.

A carefully planned basemap, appearing consistently throughout a city’s public information, leads to a seamless journey experience and strengthens the city and transport brand.


Our City Wayfinding system is designed to feed the basemap into an unlimited number of different information types and media. For a small city this could mean a large variety of product types, up to 100 pedestrian signposts and hundreds of printed products and posters. For our larger city customers the number of products are in the thousands.

We have automated much of the production process to achieve lower unit costs. This enables our customers to offer larger volumes of information and to keep the maps refreshed. Production of information ‘artworks’ is part of our service, although our customers are usually deeply involved and we offer support for those wishing to edit their own map products ‘in-house’.

What sets T-Kartor City Wayfinding apart

T-Kartor’s key working relationships are based on a long-term commitment to understand the specific needs of each city and transport provider. While we believe that the principles of best practice city wayfinding can be applied universally, we recognise that each city has its own identity to reflect and a unique set of circumstances to navigate.

Our centralised, database-driven system focuses on maintaining a seamless, accurate basemap so that a large volume of consistent wayfinding products across multiple channels can be updated regularly and efficiently

Content Management Portal

Our bespoke online portal gives the city full control over maintenance, project collaboration and asset management via a standard web browser with no GIS knowledge required.

Not only does this mean that very recent (and even near-future) changes to the public realm can be captured, it also ensures accuracy and consistency across the full suite of products covering that particular area. 

Our ‘Smart Refresh’ process further helps efficient maintenance of assets by allocating resources where change with most impact has occurred.

A Request Amends module allows stakeholders to collaborate by helping to keep the basemap updated and accurate, adding comments to the latest version of the basemap.

Track Amends allows the city to track amend requests through validation, approval, basemap edits, and final sign-off;

Track Products displays all wayfinding assets and can be intersected with basemap updates to plan product refresh schedules.

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